Everything You
Need to Know.

Every Magda piece is hand-woven in Colombia by skilled artisans who have practiced traditional weaving for generations. Silk threads are selected by hand, and each piece moves through multiple stages of weaving, finishing, and inspection.

We work exclusively with hand-selected threads, natural leather, durable hardware, and a structured interior lining. Every material is chosen for its quality, longevity, and sensory refinement.

Because every piece is handcrafted, subtle variations in weave, texture, and finishing details naturally occur. These differences are not imperfections,they are part of what makes each Magda piece unique.

When a made-to-order piece is purchased, an artisan begins work on that piece specifically for you. Production takes approximately three weeks, after which your piece undergoes a quality review before being carefully packaged and dispatched.

We occasionally accept custom commissions. Please reach out through our Contact page to discuss your request. All custom pieces are final sale and cannot be returned.

In-stock pieces ship within 2–3 business days. Made-to-order pieces require approximately three weeks of production before dispatch. You will receive tracking information as soon as your order is on its way.

Yes. We ship to over 29 countries, including the United States, Colombia, Canada, Mexico, throughout Europe, Australia, and Japan. All orders are dispatched with full tracking.

Wipe gently with a slightly damp cloth and a small amount of mild soap. Avoid prolonged exposure to sunlight or moisture. Store in the included dust bag when not in use. Nappa leather may be conditioned periodically with a quality leather cream to maintain its suppleness.

We accept returns within 14 days of delivery for unused pieces in their original packaging. Made-to-order and personalized pieces are final sale. Return shipping costs are the responsibility of the customer. Please review our Shipping and Returns page for full details.

Please contact us through our Contact page with your order number and reason for return. We respond to all inquiries within one business day.